Shipping & Returns
Orders are shipped via USPS
$4.70 First Class Shipping
$7.95 Priority Shipping
$24.95 Priority Express (Overnight Delivery)
Once your order is received and processed, we typically ship within 24 hours. Tracking information will be sent to your email address on file. Brave Heart Kid Store is not responsible for stolen packages that are delivered to the shipping address provided or for packages delayed or lost by shipping carrier. Contact USPS for questions and concerns regarding packages a shipping confirmation has been received for.
RETURN & EXCHANGE POLICY
Returns are honored within 14 days after items have been received by customer. We unfortunately do not offer refunds under any circumstances.
Returned items for store credit must be unworn and in its original condition. If the item appears to have been worn or if the tags have been removed, it will not be eligible for store credit.
To allow us time to receive and process your return, you should expect to receive a store credit within 14 days of us receiving the returned items.
email explaining product issue before returning items.